Administrative Assistant

Job Locations US-MA-Chicopee
Requisition ID
Manufacturing & Operations
Position Type
Regular Full-Time


Grow your career. Grow with Caraustar.
Caraustar Industries, Inc., established in 1938, is one of North America’s largest integrated manufacturers of 100% recycled paperboard and converted paperboard products. The company is a socially responsible corporation, is committed to environmentally sound practices and is dedicated to providing customers with outstanding value through innovative products and services. Caraustar has developed its leadership position in the industry through diversification and integration from raw materials to finished products.
With over 4,000 employees serving the unique needs of the organization, you can imagine that it takes a vast range of skills to keep our organization growing. What does that mean for you as a job seeker? Room to grow in any number of directions, any number of places, and any number of roles. Your path begins here.
We believe in encouraging, challenging and empowering each other to be the healthiest we can be. When we are each at our personal best, so are our customers, our communities and so is our organization.  We understand that to be a world-class organization we need to practice, encourage and support employee health and wellness. Today, some of the tools and resources offered to employees to improve wellness and work/life balance include:
- Employee assistance programs – this free and confidential guidance service is available to you and your dependent family members
- Tobacco-free campuses
- Health and wellness tools
- Comprehensive benefit package 


Individual will perform tasks related to general clerical functions as related to Accounts Payable, Payroll, Billing and Procurement.   More specifically, this position will perform the following functions:
- Perform all required duties and tasks in accordance with Caraustar accounting policies and financial control procedures
- Administer and Prepare all data necessary to process the hourly payroll on a weekly basis
- Coordinate and submit all payroll information to the corporate payroll department in a timely manner
- Generate all necessary payroll reports and distribute appropriately
- Maintain multiple reports related to payroll for tracking so as to administer all pertinent plant and employee policies. This would include but not be limited to vacations, attendance, points related to absences, vacation and time off approvals, FMLA, STD, safety shoes, safety glasses, tool allotments, holidays, and union seniority.
- Input new hires, job progressions and other personnel information into the Kronos system
- Prepare and maintain the ISO 9001:2008 job qualification matrix and yearly updates
- Coordinate, reconcile and submit customer billing and credit memo data to corporate accounting on a daily and monthly basis
- Assist customers with billing concerns
- Generate monthly sales and production reports for management
- Record and maintain daily receipts and usage data used for month end closing
- Assign account number and other JDE system coding to vendor invoices that are received at the mill and from corporate A/P in escalation files
- Compile accrual data for month end closing
- Reconcile several on-going accounting records in A/P and procurement
- Serve as administrator of the Procurement system (JDE)
- Process receipts of incoming products and services from vendors in JDE
- Work with management to generate purchase orders and track their activity throughout the year
- Provide guidance on union contract details
- Assist tube employees with payroll and benefits questions
- Comply in all respects with the provisions of the Caraustar Standards of Business Conduct Policy required.


- High school diploma or equivalent with at least 3-5 + years’ experience
- Associate’s degree preferred but not required.
- Strong written and verbal communications skills
- Must be proficient with Microsoft Office Programs Word, Excel and PowerPoint
- Visio experience is a plus
- Must be organized and detail oriented
- Must be able to multi-task and work under pressure.
- Must have good customer service and interpersonal skills
- Ability to be patient and maintain professionalism required.
- Must be able to manage time efficiently and effectively.


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