Regional Quality Manager

Requisition ID
Manufacturing & Operations
Position Type
Regular Full-Time


Grow your career. Grow with Caraustar.
Caraustar Industries, Inc., established in 1938, is one of North America’s largest integrated manufacturers of 100% recycled paperboard and converted paperboard products. The company is a socially responsible corporation, is committed to environmentally sound practices and is dedicated to providing customers with outstanding value through innovative products and services. Caraustar has developed its leadership position in the industry through diversification and integration from raw materials to finished products.
With over 2,500 employees serving the unique needs of the organization, you can imagine that it takes a vast range of skills to keep our organization growing. What does that mean for you as a job seeker? Room to grow in any number of directions, any number of places, and any number of roles. Your path begins here.
We believe in encouraging, challenging and empowering each other to be the healthiest we can be. When we are each at our personal best, so are our customers, our communities and so is our organization.  We understand that to be a world-class organization we need to practice, encourage and support employee health and wellness. Today, some of the tools and resources offered to employees to improve wellness and work/life balance include:
- Employee assistance programs – this free and confidential guidance service is available to you and your dependent family members
- Tobacco-free campuses
- Health and wellness tools
- Comprehensive benefit package 


Comply with the Caraustar Safety and Quality Policy. Support and achieve Caraustar’s Industrial Products Group World Class Quality Vision.  Facilitate and execute projects that support our Business Unit Quality Management System.  Implement continuous improvement processes to meet and exceed customer expectations. Travel is Required. Varies but typically depart Monday mornings and return Thursday early evening.
- Ensures a safe and healthy workplace producing high quality products.
- Assist in the development, implementation and management of the division Quality Management System, policies, and reporting.
- Manage quality activities including quality planning, FMEA’s, problem solving and customer corrective and preventive actions and Internal and External Audits.
- Assist Plant leadership in implementing quality policy, setting objectives and achieving annual improvement goals.
- Acts as a Caraustar representative for customer concerns; Evaluate products and processes at customer sites, as necessary.
- Track and report project progress; drive to completion.
- Share best practice with Plant Management teams.
- Performs other tasks as assigned including (but not limited to) OpEx and Quality.
- Comply in all respects with the Caraustar Standards of Business Conduct Policy provisions.
- Perform all required duties and tasks in accordance with Caraustar accounting policies and financial control procedures.
- Responsibility to be divided an estimated 90 percent of time with a Quality focus; 10 percent of time with an OPEX focus.
- R&D projects as assigned.  


- Bachelor’s degree or higher in Industrial Engineering, Business, Operational Management or other Engineering disciplines.
- At least 5+ years professional work experience in manufacturing/production environment with preference in paper industry.
- ISO 9001 Lead Auditor certification and/or training, preferred
- Audit experience, preferred.
- Must demonstrate strong problem solving and analytical skills.
- Experience with customer interface.
- Experience in Lean/ Six Sigma tools and methodology preferred (SPC, DOE…).
- Experience training and coaching others in Quality and Problem Solving methodologies.
- Must have proven ability of creating professional presentations using facts and data.
- Must have strong project management and interpersonal soft skills.
- Proficient with Microsoft Office, Excel, Power Point, and statistical analysis software (Minitab), preferred.
- SharePoint experience, preferred.
- Leads by example - has an unbridled passion for Quality and Operational Excellence.
- Influential - Ability to work with cross functional teams and diverse cultures both internally and external to the organization.
- Tenacious - sets and achieves stretch goals; meets commitments regardless of obstacles.
- Team player - has a passion for excellence in people, processes and product. Ability to interact with all levels of the organization.
- Risk-taker - challenges conventional solutions; creative, thinks out-of-the-box; drives to root-cause.
- Strong, clear, simple communication style.
- Absolute personal integrity and credibility.
- Must be able to work independently and collaboratively.


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